Information about shipping, delivery and assembly.
**Please note: Call us regarding delivery BEFORE ordering if you live outside of Cape Town**
Courier – Smalls
We deliver directly to your home or office from our store anywhere in South Africa on small items that fit within an A3 postal envelope or are less than 30cm cubed.
Flat rate shipping – smalls – guideline pricing:
- To main centres – R95 if it fits in an A3 shipping envelope.
- To outer lying/grey areas (including a surcharge) – R185.
Local Delivery & Assembly
On larger items such as furniture, we have a team that deliver and assemble within a 60km radius of our store in Tokai, Cape Town. Deliveries to areas slightly further out can be discussed with management, additional fees and considerations will apply. For delivery only of self-assembly flat pack items outside of this 60km radius, call us to get a quote on delivery fees.
Delivery and assembly by two trustworthy and capable staff members:
- Within 20km of our store in Tokai – online flatrate shipping of R400
- Beyond 20km – please phone us for a quote.
You can choose to collect from our Cape Town showroom in Tokai. Click here for address details and directions.
Weekdays 09h00 – 17h00 and Saturdays 09h00 – 15h30 (excluding public holidays which are general 9-3). Please arrange a collection time with us beforehand by emailing us so that we can have items ready.
National delivery is done through reliable 3rd party suppliers. This only applies to self-assembly items. Please call our shop for information on our logistics partners and delivery pricing. PLEASE NOTE: There may be parts of the country we cannot ship to cost effectively.
We do not ship outside of SA borders currently, however can package up items and have you arrange collection through another supplier if you wish.
Kids Cove Delivery times
Deliveries are scheduled at the end of every week. If the item is in stock, then we usually deliver within 3-7 days dependent on delivery team availability. If the item is on order, then we have a lead time of 2-7 weeks (seasonally dependant).
However, Kids Cove is one of the few stores that carries stock of kids furniture, mattresses, linen and other items and so we can generally deliver faster than our competitors.