Shipping

Information about shipping, delivery and assembly.

**Please take note of all shipping guidelines. 3rd party or self-collection is completely at the customer’s risk and not the responsibility of Kids Cove.

Courier – Smalls

We deliver directly to your home or office from our store anywhere in South Africa on small items that fit within an A3 postal envelope or are less than 30cm cubed.

Shipping – smalls – guideline pricing:

  • To main centres – approximately R195 if it fits in an A3 shipping envelope, pending final quote.
  • Custom items larger than a shipping envelope will need to be quoted for. There is no such thing as free delivery, either it has been costed into the price of each item or it is charged separately – we have chosen transparency through the latter.
  • To outer lying/grey areas (including a surcharge) – approximately R280, pending final quote.

Local Delivery & Assembly

On larger items such as furniture, we have a team that deliver and assemble within a 60km radius of the southern suburbs of Cape Town. Deliveries to areas slightly further out in the greater Cape Town vicinity should be discussed – additional fees and considerations will apply. For delivery of self-assembly of flat pack items outside of this 60km radius, call  or email to get a quote on delivery fees through a third party courier.

Delivery of furniture purchases by trustworthy and capable staff:

  • Within 20km of Newlands in Cape Town – choose the R620 online flat rate shipping at checkout. Assembly incurs additional costs.
  • Beyond 20km – please phone or email for a quote.

Collection

You can choose to collect from Newlands in Cape Town (southern suburbs) at no additional cost. Please provide your own blankets/packaging for safe transport and make sure that the item fits into your vehicle.

Collection hours:

By mutual arrangement. Please arrange a collection time with us beforehand by emailing us so that we can have items ready.

National delivery

National delivery is done through reliable 3rd party suppliers. This only applies to self-assembly items. Please contact us for information on our logistics partner options and delivery/packaging pricing. We will gather the weight and dimensions of your full order, your delivery address and request a quote from them on your behalf which may take 1-2 days to obtain. PLEASE NOTE: There may be parts of the country we cannot ship to at all or cost effectively.

We do not ship outside of SA borders currently, however can package up items and have you arrange collection through a self-appointed logistics partner.

All items will arrive dis-assembled and will require you to assemble yourself if a transport partner is used.

Kids Cove Delivery times

Deliveries are scheduled at the end of every week. One the item is in stock, we usually deliver within 3-7 days dependent on delivery team availability. If the item is on order, then we have a lead time of 2-7 weeks (seasonally dependent).